Installation steps
Mounting
DHMSCare sensors are bonded with industrial adhesive near the bearing seat, with no machine modification, and each one is bound to its measuring point with a tap of the phone. A mounting block is available where the surface is not suitable for direct bonding.
No downtime
DHMSCare sensors bond to the bearing housing with industrial adhesive and pair by a simple touch through the mobile app, so installation requires no machine downtime. The gateway mounts on a nearby wall and connects over Ethernet, Wi-Fi or 4G, depending on the model.
Who installs it
DHMSCare’s own 20+ person on-site implementation team installs the system; the team is licensed for intelligent-electronics and electromechanical installation work. Take a photo of each machine and the AI agent helps set up its asset record and plan the measuring points.
On site or remote
Both, at different stages: installation happens on site, diagnosis remotely. DHMSCare’s 20+ person on-site implementation team fits the sensors and gateways; after that, 20+ certified diagnostic experts serve you remotely, backed by 7×24 automated diagnosis. Where you buy through an integrator, the integrator handles installation, commissioning and first-line support, and DHMSCare provides remote second-line support.
One photo builds the model
DHMSCare builds each machine's model from a single photo taken in the app. The model is a digital description of the machine and its parts, which the AI uses to judge each measuring point. Once the photo is taken and the sensors are tapped in, a machine can be live the same day.
Installation Q&A
Do we have to stop the machines to install vibration sensors?
No. DHMSCare sensors bond to the bearing housing with industrial adhesive and pair with a touch of a phone, so the machine keeps running during installation. DHMSCare installs without downtime, so a plant can deploy while the line keeps producing.
How long does it take to go live with wireless predictive maintenance?
How long DHMSCare takes depends on how many machines and installation points you have, and photo-based setup saves time. A photo of each machine lets the AI agent help set up its asset record and plan measuring points. DHMSCare’s own 20+ person on-site implementation team then installs on site, bonding sensors with industrial adhesive and pairing them with a touch of a phone, with no machine downtime. Data collection starts as soon as the sensors are on, and the system learns each machine’s own baseline as data builds up.
Sensor count
How many vibration sensors does one production line need?
A typical start is ten sensors and one gateway per production line, placed by machine criticality and measurement points: both motor ends, fan bearings, the pump drive end. One DHMSCare gateway connects up to 60 sensors, so you add sensors as lines grow. DHMSCare starts you on one production line and grows line by line.
Sensors per machine
DHMSCare plans start from one sensor per machine, placed near the bearing seat, and you add sensors where a machine has more measuring points, such as a motor that drives a gearbox. Each industry page lists the measuring points per machine.
Gateways and networking
Gateways & repeater
Bring every sensor in the plant online.
| Parameter | DMG310 | DMG311 | DR100 |
|---|---|---|---|
| Uplink | Ethernet / Wi-Fi | 4G (Nano-SIM) / Ethernet | |
| Sensors per gateway | Up to 60 | ||
| Wireless standard & range | Bluetooth 5.0 Class 1 | Bluetooth 5.0 Class 1 · 50 m industrial | |
| Ingress protection | IP65 | IP65 | |
| Operating temperature (ambient) | −20 to 80 °C | −20 to 80 °C | |
| Power supply | 100–240 V AC, 50/60 Hz | 85–305 V AC | 100–240 V AC, 50/60 Hz |
| Antenna | 4G + BLE | ||
| Sensors, stable load | Up to 20 | ||
| Battery, rated | 3 years |
Gateway network setup
No inbound ports need to be opened: the DHMSCare gateway only makes outbound connections to the platform, over Ethernet or Wi-Fi on the DMG310, or Ethernet or 4G on the DMG311. Your IT team can go through the network setup with us when you apply to activate.
Wireless technology
DHMSCare sensors send their data to the gateway over industrial-grade Bluetooth 5.0 Class 1, a low-power radio standard, in the 2.4 GHz band. The gateway then uplinks to the platform over Ethernet or Wi-Fi on the DMG310, or Ethernet or 4G on the DMG311.
Distance to the gateway
About 300 m in open, line-of-sight conditions, and typically 60–80 m inside a plant, depending on the layout and what stands between the sensor and the gateway. DHMSCare sensors use industrial-grade Bluetooth 5.0 Class 1, not consumer-grade Bluetooth. Where the signal is weak, a DR100 repeater passes it on.
Repeater
Yes. The DHMSCare DR100 wireless repeater extends the signal between sensors and the gateway, covers dead zones and carries up to 20 sensors at about 50 m in an industrial environment. It runs on mains power or on its own battery for about 6 months.
Reliability for critical machines
Yes, for condition monitoring: DHMSCare sensors report at set intervals over industrial-grade Bluetooth 5.0 Class 1, typically 60–80 m from the gateway inside a plant, and the gateway stores readings during a network outage. The platform shows when any sensor or gateway goes offline. For protection that must stop a machine within milliseconds, keep a wired protection system; DHMSCare monitors, it does not trip machines.
Network outage
No data is lost in a short outage: the DHMSCare gateway stores readings while the network is down and uploads them when the connection returns.
4G gateway
Yes. The DHMSCare DMG311 gateway connects over 4G or Ethernet, so sites without plant Wi-Fi or network access can still send sensor data to the platform. It takes a standard Nano-SIM card.
Radio approval by country
DHMSCare gateways carry CE and FCC approval, and the DMG310 also carries IMDA approval for Singapore. For another country, such as Indonesia, ask us to confirm the approval before you order.
Without plant Wi-Fi or IT
No. The DHMSCare DMG311 gateway connects over 4G, so DHMSCare can run without your plant Wi-Fi or IT network. The DMG310 uses plant Ethernet or Wi-Fi where you prefer that.