DHMSCare
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About Us
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DHMSCare is an international company keeping industrial equipment safe and reliable, with AI at its core. Based in Suzhou, serving customers worldwide. DHMSCare's industrial AI agent is named Mina and serves predictive maintenance for rotating equipment.
Built on years of real machine data and an AI analysis engine, DHMSCare helps process and continuous-production plants worldwide keep their equipment reliable. Our international site dhmscare.com is operated by DHMSCARE PTE. LTD. (Singapore). The goal is simple: help you produce more, spend less, and run safer, smarter, and greener.
250
+
R&D Staff
30
+
Invention Patents
100
+
Software Copyrights
60
+
Utility Model Patents
250
+
R&D Staff
30
+
Invention Patents
100
+
Software Copyrights
60
+
Utility Model Patents
What we are built on
100+
patents (30+ invention patents)
20+
certified diagnostic analysts
10,000+
diagnosed cases
300+
projects delivered
10+
industries
Product R&D
  • Self-developed hardware: wireless DT/DMG series; wired and handheld options on request
  • Physics-plus-AI algorithms, continuously improved
  • Certified: CE, FCC, IMDA, IECEx, MA, ExII, CNAS, CMMI
Solutions
  • Proven in 10+ industries (chemicals, metallurgy, non-ferrous, mining, power, food, pharma, new materials)
  • Sized from one line to the whole plant
  • 300+ projects delivered for major state-owned groups and leading international enterprises
Diagnostic service
  • 24×7 AI diagnosis plus a 20+ certified-analyst remote team
  • Three-level diagnosis: physics, AI, expert
  • Built on 10,000+ diagnosed cases
Delivery
  • Fast deployment, short delivery cycle
  • 20+ field engineers with formal project management
  • Licensed for intelligent-electronics and electromechanical installation works
Our customers
coca-cola
pepsico
electrolux
cpl
canadiansolar
coca-cola
pepsico
electrolux
cpl
canadiansolar
coca-cola
pepsico
electrolux
cpl
canadiansolar
akebono
gt-radial
astra
ttn
akebono
gt-radial
astra
ttn
akebono
gt-radial
astra
ttn
panunited
ytl-cement
ttw
seqens
ajinomoto
lynas
tee-yih-jia
daiken-sarawak
biomasa-jaya-abadi
nikkei-siam-aluminium
panunited
ytl-cement
ttw
seqens
ajinomoto
lynas
tee-yih-jia
daiken-sarawak
biomasa-jaya-abadi
nikkei-siam-aluminium
panunited
ytl-cement
ttw
seqens
ajinomoto
lynas
tee-yih-jia
daiken-sarawak
biomasa-jaya-abadi
nikkei-siam-aluminium
Corporate Culture
We look after the machines that keep industry running.
Vision
To be the company plants trust to keep their equipment healthy, for its whole working life.
Mission
Make industry safer, equipment more reliable, and maintenance simpler.
Values
Customers first. Partnerships that win together. Always improving. Professional, and accountable.
Vision
To be the company plants trust to keep their equipment healthy, for its whole working life.
Mission
Make industry safer, equipment more reliable, and maintenance simpler.
Values
Customers first. Partnerships that win together. Always improving. Professional, and accountable.

Milestones

Every step on the road to keeping industrial machines healthy, from the first version to today.

10 yearsof industrial equipment health management
10,000+machines monitored (passed in 2021)
Globalcustomers across the globe
  1. 2016

    Company founded

    • Released DHMS V1.0, our industrial equipment health management system
  2. 2020

    Recognized as a High-Tech Enterprise

    • Released DHMS V3.5; an independent expert review rated its key technical indicators as internationally advanced
    • Certified to ISO 9001 (quality) and ISO 14001 (environmental management)
  3. 2021

    Monitored machines passed 10,000

    • Selected by a major energy group as a proven intelligent technology for group-wide rollout
    • Released DHMS V4.0, putting intelligent alerting and diagnosis into production
  4. 2023

    Government-certified innovative SME

    • Named a national benchmark for intelligent mining by the energy regulator
    • Opened terminal product interfaces for integration with third-party IoT platforms
  5. 2024

    DHMS V6.0 released

    • Launched two intelligent terminal products
    • Completed benchmark projects in power generation and non-ferrous metals
  6. 2025

    DHMSCare released

    • Industry solutions for 11 industries: chemicals, power generation, mining, food and beverage, automotive components, non-ferrous metals, pharmaceuticals, concrete and cement, photovoltaics, leather and rubber, livestock farming
    • Benchmark projects completed in food processing and photovoltaics; first overseas cases in Japan, in food and aluminium
  7. 2026

    Singapore overseas headquarters established

    • Customers across the globe
    • DHMSCare international edition and the Mina AI agent go live for customers worldwide
Certifications & Awards
Certificate 1
Certificate 2
Certificate 3
Certificate 4
Certificate 5
Certificate 6
Certificate 7
Certificate 8
Certificate 9
Certificate 10
Certificate 11
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High-tech Enterprise
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CMMI Level 3 Certification
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ISO 9001 & ISO 14001 Certified
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Science and Technology Award of China Machinery Industry
Global Footprint
We work across more than 10 countries in Asia, Europe and North America — run from Suzhou, with teams in the regions we serve.
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France
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China
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Japan
Thailand
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Vietnam
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Malaysia
Singapore
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Indonesia
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Laos
Myanmar
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United States
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France
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China
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Japan
Thailand
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Vietnam
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Malaysia
Singapore
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Indonesia
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Laos
Myanmar
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United States
Where we operate
Singapore · Chinese mainland · Japan · Malaysia · Indonesia · Thailand · Laos · Vietnam · Myanmar · France · United States
Our Offices
Suzhou, China
Suzhou DHMS Information Technology Co., Ltd.
Floor 8, Building 11, No. 328 Xinghu Street, Suzhou Industrial Park, Suzhou, Jiangsu, China
Singapore
DHMSCARE PTE. LTD.
55 Ayer Rajah Crescent #01-26, Singapore 139949
Hong Kong SAR, China
DHMS (Hong Kong) Intelligent Technology Limited
Room 7, 25/F, CDW Building, 388 Castle Peak Road, Tsuen Wan District, Hong Kong SAR, China